Privacy Policy
How we protect and handle your data
Introduction
FileFlow ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our file sharing service.
By using FileFlow, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our service.
Information We Collect
Account Information: When you create an account, we collect your email address, username, and password (which is encrypted and never stored in plain text).
File Information: We store metadata about files you upload, including file names, sizes, upload dates, and sharing settings. The actual file contents are encrypted and stored securely.
Usage Data: We may collect information about how you access and use our service, including IP addresses, browser types, device information, and usage patterns.
Communication Data: If you contact us for support, we may collect and store your communication history and related information.
How We Use Your Information
We use the information we collect to:
- • Provide, maintain, and improve our file sharing service
- • Process your file uploads and sharing requests
- • Send you service-related notifications and updates
- • Respond to your support requests and inquiries
- • Detect, prevent, and address technical issues and security threats
Data Security
We implement industry-standard security measures to protect your information:
- • All files are encrypted during transfer and storage
- • Passwords are hashed using secure algorithms and never stored in plain text
- • Access to your files is restricted to authorized users only
- • Regular security audits and updates to our systems
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- • With your explicit consent
- • To comply with legal obligations or respond to lawful requests
- • To protect our rights, privacy, safety, or property
- • With service providers who assist in operating our platform (under strict confidentiality agreements)
Your Rights
You have the right to:
- • Access and review your personal information
- • Update or correct your account information
- • Delete your account and associated data
- • Opt out of certain data collection practices
- • Request a copy of your data
To exercise these rights, please contact us at [email protected].
Cookies and Tracking
We use cookies and similar tracking technologies to maintain your session, remember your preferences, and improve our service. You can control cookie settings through your browser, though this may affect some functionality.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. You are advised to review this policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us at [email protected].